All orders are subject to 1-5 working days processing time. This excludes any public holidays and the weekend. In regards to deliveries, there are no deliveries on Sundays or public holidays. All items are tracked. All your tracking information would be emailed to you once your order is fulfilled. 



Domestic UK 1-3 working days.


Please note that UK Next Day Delivery and UK Saturday Deliveries postcode restrictions may apply.

** Europe 3-5 working days **


** North America 3-7 working days **


** Australia & New Zealand 3-14 working days **


** Africa 3-14 working days **


** Middle East & Asia 3-10 working days **


In rare cases, duties and taxes are charged by Customs in the destination country and the receiver is responsible for paying them.


Express / Priority service available on request please contact us for more information.

The order(s) will be dispatched between Monday to Friday, excluding local and national holidays. Delivery times are estimates and commence from date of shipping. We shall not be responsible for unpredictable delays.


PLEASE NOTE:  Please make sure you re-check if your address is correct. Ilwaad Designs are not liable in any way shape or form, for your order once it has been shipped.

We advise you to please check with your local Postal/Sorting Office if you have not received your order after 14 days (UK), 20 days (Europe) and 25 days (Rest of the World). 


Once your order has been dispatched you will be sent an email that includes your tracking number. Please add to your contacts to avoid any emails getting sent to your junk. If your order has passed 5 working days with no tracking number please contact us here.